Professional Summary
Senior technical writer with 14+ years of experience in enterprise SaaS environments, specializing in developer documentation, API documentation, and docs-as-code strategies. Proven track record of shipping documentation for fast-growing companies and successfully testing products hands-on to ensure technical accuracy. Advanced knowledge in cross-functional collaboration with distributed teams and transforming traditional documentation into agile, scalable solutions.
Core Competencies
- Docs-as-code workflow implementation & automation
- Developer documentation and API portal management
- Documentation strategy and information architecture
- Global asynchronous collaboration (Engineering, PM, UX)
- Content quality management (Vale style guides)
- Hands-on product testing & QA for documentation accuracy
- Agile documentation methodologies & Scrum
- Content usage analysis and ROI evaluation
- Regulatory compliance documentation
- Technical translation management
Technical Skills
Documentation platforms and tools
Docs-as-Code, AsciiDoc, Markdown, Vale style guide, MadCap Flare, Writerside, Jekyll static site generator, Eleventy, Pandoc
Development and web technologies
REST API integration, Swagger/OpenAPI, HTML5, CSS3, JavaScript, Node.js, Claude code integration, responsive design
Version control and CI/CD
Git version control, GitHub Actions, CI/CD workflows, workflow automation
Project management and collaboration
Agile methodologies, Scrum, Jira, Confluence, Productboard, cross-functional team collaboration
Operating systems and command line
Linux CLI (expert level), macOS terminal (expert level), Windows PowerShell
Analytics and content strategy
Content usage analysis, documentation ROI evaluation, data-driven content strategies, information architecture
Professional Experience
Lobster GmbH
Senior Technical Writer
- Creation and maintenance of English-language documentation for the Lobster Data Platform (iPaaS/enterprise integration)
- Documentation targeting experienced system and platform administrators
Uptempo.io
Senior Technical Writer
- API & Developer Experience: Engineered and maintained the public developer portal, creating comprehensive guides for REST APIs that directly improved developer onboarding and adoption.
- Docs-as-Code Leadership: Championed and implemented company-wide docs-as-code practices, fully integrating documentation into the version control and CI/CD pipelines to match engineering workflows.
- QA & Product Testing: Validated documentation accuracy by proactively testing every feature and API endpoint hands-on before release, acting as a critical quality gatekeeper.
- Workflow Automation: Developed an automated API changelog generation system using Node.js and OpenAPI, reducing manual effort by 80% while significantly increasing accuracy.
- Global Collaboration: Orchestrated cross-functional collaboration and asynchronous work with distributed teams across North America, Eastern Europe, and Asia, coordinating priorities across 8+ time zones to maintain rapid product release cycles.
- Team Mentorship: Onboarded and mentored new technical writers and product managers, establishing scalable documentation standards and Vale-based style guides to ensure consistency.
- Departure: Role concluded due to wider company restructuring in late 2025.
BrandMaker (now Uptempo GmbH)
Technical Writer
- Enterprise SaaS Documentation: Created in-depth technical documentation for complex marketing resource management (MRM) SaaS products, including BPMN workflows and Camunda engine integrations for developer audiences.
- Global Team Management: Managed asynchronous workflows and documentation projects with distributed engineering teams across North America, Europe, and Asia, ensuring seamless knowledge transfer.
- Content Optimization: Spearheaded the implementation of a UI key variables system in MadCap Flare, which improved translation quality and content consistency across global markets.
- UX Collaboration: Collaborated with UX teams on copy optimization to enhance the user interface and overall product usability.
eDok Eisenrieth Dokumentations GmbH
Technical Writer
- Complex Systems Documentation: Authored technical documentation for special machine construction and PLC systems, translating complex engineering concepts into clear, actionable guides.
- Regulatory Compliance: Developed safety documentation and risk assessments for gloveboxes in strict compliance with Machinery Directive 2006/42/EC.
- Technical Adaptability: Produced high-precision documentation for medical technology systems, demonstrating the ability to master new domains quickly.
CANCOM GmbH
Technical Writer
- Cloud Platform Documentation: Developed administrator manuals and technical guides for the "AHP Enterprise Cloud" platform.
- Engineering Collaboration: Worked directly with cloud architects and development teams to create accurate, developer-focused documentation.
Freelance Work
e-Discovery Specialist
- Managed the Relativity e-Discovery software for forensic data analysis.
- Created complex search queries, tagging, and batch processing of documents.
- Performed compliance checking and filtering of sensitive content (classified documents) before data exports.
- Provided support for international compliance projects in the aerospace industry.
censhare AG
Technical Writer & Quality Assurance
- Agile Collaboration: Embedded directly within Scrum teams, collaborating with developers and product managers to deliver documentation in lock-step with code releases.
- QA & Testing: Conducted comprehensive black-box, usability, and user acceptance testing, ensuring that all documentation was based on verified product behavior.
- Process Optimization: Implemented and optimized documentation workflows for a complex enterprise content management system.
- Information Architecture: Led strategic improvements to the documentation site's structure to enhance discoverability and user experience.
Additional Experience
MACup Magazine / Neue Mediengesellschaft Ulm
Editor
- Served as the responsible editor for MACup, iPhone & Co, and iPad & Co technical publications.
- Conducted detailed hardware and software testing and analysis for technical audiences.
- Managed editorial quality assurance and supervised external specialist authors.
Education & Certifications
Professional Certifications (2023-2025)
- Vibe Coding Programmierpraxis: KI-Agenten mit Bolt und Cursor entwickeln (LinkedIn Learning, 2025)
- AI-Driven Software Development with OpenAI Canvas (2025)
- The Power of Accurate Prompting with Anthropic Claude (2024)
- GitHub Actions with Python Fundamentals (2024)
- UX Writing Fundamentals (2023)
- Agile Project Management Practitioner (2023)
- AI Skills for Technical Leaders (2023)
University education
Vocational training
Languages
German
Native speaker
English
Fluent (business level, C1/C2)
Extensive international business communication experience.
Publications
Technical books (2003-2008)
- Mac OS X 10.4 für Power-User und Administratoren (2005)
ISBN 3908497213 - Das Mac OS X-Buch (2003)
ISBN 3907020553 - iLife '08 – Kreativität am Mac für alle (2008)
ISBN 3908497639 - iTunes-7-Trickkiste (2007)
E-book publication - Insiderbuch Photoshop 7 (2003)
Translation and adaptation project